Over the Moon Kidz offers a 100% satisfaction guarantee on all products sold at overthemoonkidz.com. Purchases may be returned within 14 days of the date that you received the order (i.e. the delivery date) if they are unused, unwashed, and in original condition with tags. Please note shipping and gift wrap will not be refunded. If you received free shipping because your order was over $75, shipping will be deducted from your return.

To return or exchange an item, please fill out the return form included in your original package and return it with the product(s) to the following address:

Returns
Over the Moon
38 West Main St.
Avon, CT 06001

Please contact our Customer Service Department via or by phone at (860) 676-9599 if you have any questions regarding the products that you have purchased.

Sale items may be returned for store credit only within 14 days of the date that you received the order.

Gift items can be returned for store credit only within 30 days of the delivery date. We will not notify the gift giver of the return.

Custom orders are made specifically for you and your card will be charged at the time you place your order. Custom orders cannot be returned.